Privacy Policy
Last updated: October 27, 2026
Your privacy matters. This policy explains what information may be collected when you visit cindyhosea.com, how that information is used, and the choices you have regarding your personal information.
Information We Collect
When you use this website, you may voluntarily provide personal information, including:
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Your name, email address, and other contact information when you submit an inquiry or subscribe to Coaching Notes.
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Information you share when requesting coaching, mentor coaching, or professional development services.
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Coaching transcripts and related materials submitted for review and feedback.
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Information necessary to register for programs, purchase services, or complete transactions.
The website may also collect certain technical information automatically, such as browser type, device information, pages visited, and information collected through cookies or similar technologies.
How Your Information Is Used
Information collected through this website may be used to:
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Respond to inquiries and communicate about requested services.
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Provide coaching, mentor coaching, transcript reviews, and educational programs.
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Process purchases, registrations, and related administrative activities.
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Send Coaching Notes or other communications you have chosen to receive.
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Maintain, improve, and protect the website and its services.
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Comply with applicable legal obligations.
Your personal information is not sold to third parties.
Coaching Transcripts and Confidentiality
Coaching transcripts submitted for review are treated as confidential professional materials.
Before submitting a transcript, you are responsible for obtaining any necessary permission from the individuals involved and removing identifying or sensitive information that is not essential to the review.
Submitted transcripts are used to provide the requested feedback and related services. Access is limited to the website owner and authorized service providers or collaborators who require access to perform those services.
Coaching transcripts are retained for up to 30 days following delivery of written feedback and then deleted from active storage, unless a longer retention period is required by law. Related purchase and administrative records may be retained separately.
Transcript review is intended for professional development and is not an official ICF credentialing or performance assessment.
Website Services and Third-Party Providers
This website is hosted on Wix and may use third-party services for scheduling, payments, email communications, program delivery, and other business functions.
These providers may process information as necessary to deliver their services, subject to their own privacy policies and applicable contractual obligations.
Cookies and Website Analytics
This website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.
Where required by applicable law, visitors will be offered appropriate choices regarding nonessential cookies.
Email Communications
If you subscribe to Coaching Notes or other optional communications, your email address will be used to send the content you requested.
You may unsubscribe from marketing communications at any time using the unsubscribe link included in those emails or by contacting us directly.
Unsubscribing from marketing communications does not prevent necessary communications regarding services you have purchased or requested.
Information Storage and Security
Reasonable administrative and technical safeguards are used to protect personal information against unauthorized access, disclosure, alteration, or loss.
Information may be stored or processed through Wix and other service providers used to operate the business.
No method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.
Information Retention
Personal information is retained only for as long as reasonably necessary to provide requested services, maintain appropriate business records, resolve disputes, or meet legal obligations.
Coaching transcripts and related materials are retained according to the needs of the review service and applicable professional, contractual, and legal requirements.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information held about you, subject to applicable legal requirements and legitimate recordkeeping obligations.
Additional privacy rights may apply depending on where you reside.
External Links
This website may contain links to third-party websites or services. Their privacy practices are governed by their own policies.
Changes to This Policy
This policy may be updated periodically to reflect changes in website features, business practices, or applicable requirements. The revision date at the top of the page will indicate when the policy was last updated.
Contact
For questions about this policy or requests concerning your personal information, please use the contact form at cindyhosea.com/contact.
Terms of Service
Last updated: October 27, 2026
Welcome to cindyhosea.com. This website provides information, resources, coaching services, and professional development opportunities offered by Cindy Hosea, MCC.
By using this website or purchasing services through it, you agree to the following terms.
Coaching and Professional Development Services
Coaching is a collaborative process intended to support reflection, learning, personal development, and professional growth.
Services may include leadership and career coaching, mentor coaching, transcript reviews, workshops, courses, and other educational experiences.
Coaching is not therapy, counseling, medical treatment, legal advice, or financial advice. It does not guarantee particular personal, professional, credentialing, or business outcomes.
Clients and participants remain responsible for their own decisions, actions, and results.
Scheduling and Participation
Appointments and programs are scheduled according to availability and the arrangements communicated at the time of booking or registration.
Please provide at least 24 hours' notice when canceling or rescheduling an individual coaching appointment. Appointments canceled with less than 24 hours' notice, or missed without notice, may be charged in full.
Exceptions may be considered for emergencies or unusual circumstances.
Participants are responsible for attending scheduled sessions, completing any agreed preparation, and maintaining appropriate professional conduct.
Purchases, Payments, and Refunds
Prices and payment requirements are displayed at the time of purchase or registration.
Payments may be processed through third-party payment providers. Payment information is handled according to the applicable provider's policies.
Refund requests for coaching services, workshops, and educational programs are considered individually, taking into account the nature of the service, work already completed, and any program-specific terms communicated at purchase.
Any applicable statutory refund rights remain unaffected.
Transcript Review Services
Transcript reviews provide developmental feedback on demonstrated coaching competencies and opportunities for continued growth.
Clients are responsible for ensuring that submitted transcripts are accurate, appropriately authorized, and suitable for professional review.
Refunds for transcript reviews are available upon request before the review process begins. Once the review has begun, payments are generally nonrefundable, except as required by applicable law.
Transcript feedback reflects professional judgment and is not an official assessment by the International Coaching Federation (ICF). Purchasing a transcript review does not guarantee credentialing eligibility, examination success, or any particular credentialing outcome.
Submitted transcripts are handled in accordance with the Privacy Policy, including the 30-day retention period following delivery of written feedback.
Confidentiality
Coaching relationships are grounded in trust and respect for confidentiality.
Confidentiality expectations, including any limitations or exceptions, may be further defined in individual coaching agreements, program materials, or applicable professional standards.
Information may be disclosed when required by law or as otherwise permitted under an applicable agreement.
Intellectual Property
Unless otherwise indicated, website content, articles, course materials, worksheets, graphics, and other original resources are the intellectual property of Cindy Hosea.
Materials are provided for personal learning and professional development. You may not reproduce, distribute, resell, publish, or commercially exploit them without prior written permission, except as permitted by law.
You may share links to publicly available website content with appropriate attribution.
Website Content and External Resources
Information published on this website is provided for general educational and informational purposes.
Although reasonable care is taken in preparing content, no guarantee is made regarding its completeness, accuracy, or suitability for every situation.
Links to external websites or resources are provided for convenience and do not necessarily constitute endorsement.
Website Availability
Reasonable efforts are made to maintain website functionality and availability. However, uninterrupted access cannot be guaranteed.
Website features, content, offerings, and pricing may change over time. Changes to purchased services remain subject to the terms agreed upon at the time of purchase and applicable law.
Limitation of Liability
To the extent permitted by applicable law, Cindy Hosea is not responsible for indirect, incidental, or consequential losses arising from use of this website or reliance on its general informational content.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
Changes to These Terms
These terms may be updated periodically to reflect changes in services, business practices, or legal requirements. The revision date above indicates the most recent update.
Contact
Questions about these terms may be submitted through the contact form at cindyhosea.com/contact.
Accessibility
Making information, learning, and professional development accessible to as many people as possible is important to me.
I strive to make cindyhosea.com welcoming, readable, and easy to navigate for visitors with a range of abilities, devices, and assistive technologies. Accessibility is an ongoing effort, and I recognize that some parts of the website may still present challenges.
If you encounter difficulty accessing content, using a website feature, or participating in a program, please reach out. I welcome your feedback and will make reasonable efforts to provide assistance or an accessible alternative.
You can contact me through the form at cindyhosea.com/contact.